Privacy Policy

Last Updated: December 15, 2024

Potter Souvenirs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at harrypottertalk.com and purchase our Harry Potter-themed souvenirs and collectibles.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account on our website
• Make a purchase of Harry Potter souvenirs or collectibles
• Subscribe to our newsletter about new Warner Bros London studio merchandise
• Contact us through our customer service
• Participate in surveys or promotional activities

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and location data
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Device information and screen resolution

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders for Harry Potter studio merchandise
• Providing customer support and responding to inquiries
• Sending you updates about new Warner Brothers studio tour collectibles
• Improving our website functionality and user experience
• Analyzing website traffic and user behavior patterns
• Preventing fraudulent transactions and ensuring security
• Complying with legal obligations and regulations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our website and delivering our Harry Potter world merchandise, including payment processors, shipping companies, and email service providers.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure payment processing systems
• Regular security audits and updates
• Access controls and employee training
• Data backup and recovery procedures

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. You can control cookie settings through your browser preferences, though disabling cookies may affect certain website functionality.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access to your personal data
• Correction of inaccurate information
• Deletion of your personal data
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

International Data Transfers

As we operate from the United Kingdom and serve customers globally, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: